Refund policy
At High Point Bev, due to the nature of our products, most sales are final and we do not typically offer refunds or returns.
However, if your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery with your order details and supporting photos.
Once reviewed, we will make a decision regarding approval of a return or refund. If approved, the customer will be liable to purchase a shipping label to ship the product back.
Once we confirm we have received the product, and asses that it is as described, we will issue you a refund.
The refund can take 2-5 business days on average for credit, and 1-3 weeks on average for credit. This depends on your issuing bank and any questions regarding delay should be discussed with your bank.
Need help?
Reach out to us at support@highpointbev.com, and our team will be happy to assist you.